FAQs

Do you ship PAN-India?

Yes — see our Shipping Policy for coverage and delivery timelines by zone.

Are these parts OEM or aftermarket?

Both — each product page states whether the part is genuine OEM or aftermarket, along with the OEM cross-reference number.

Can I get a bulk / dealer price?

Yes, use the Request Quote button on any product or your cart, or contact us directly with your requirement.

How do I track my order?

From My Account → Orders once logged in, or via the standalone order tracking page using your order number and phone/email — no login required.

What's the difference between OEM and aftermarket excavator parts?

OEM (Original Equipment Manufacturer) parts are made or sourced by the machine's manufacturer and match factory specs exactly. Aftermarket parts are made by a third party to the same fit and function, usually at a lower price. Every product page states which one you're looking at, along with the OEM cross-reference number so you can compare.

Will a part listed for one machine model fit a related or similar model?

Sometimes — manufacturers often share components across model families and generations, but fitment can change with minor revisions. Each product page lists every model it's confirmed to fit; if your exact model isn't listed, contact us with your machine's details and we'll confirm compatibility before you order.

How long do undercarriage and other wear parts typically last?

It depends heavily on duty cycle, ground conditions, and maintenance — track chains and rollers on a machine running in abrasive terrain wear faster than one on softer ground with regular greasing. As a rough guide, expect undercarriage wear parts to need attention well before major powertrain components; routine inspection is the best way to catch wear before it causes downtime.